Re: LEM Node Is Connected, But Not Reporting in nDepth

You can try resetting the agent or removing and reinstalling the agent.

1. On the affected host, stop the LEM Agent Service.
2. Go to the Agent install directory (C:\Windows\System32\ContegoSPOP or C:\Windows\SysWOW64) and delete the spop folder 
3. Start the service.  That should put the Agent back in a "first-run" state.

If resetting the agent does not work, you can try uninstalling the agent.

1. Copying the agent installer locally to the host
2. Run the installation as administrator

Good luck,

Tom