This might be more of a support question.
I only see a reference to JRE version 8 or later for MacOS so I can only assume similar requirements.
This was another article I found in case the error you see is related:
This might be more of a support question.
I only see a reference to JRE version 8 or later for MacOS so I can only assume similar requirements.
This was another article I found in case the error you see is related: