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LEM agent unable to connect Manager

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Installed LEM agent on windows 7, but on the LEM manager can't discover the node. It seems there is a communication problem between agent and LEM appliance.

 

Below is a bit of the log event from the spoplog.txt file

 

===Begin==========

(Wed Feb 15 18:27:35 CST 2017) WW:WARNING [NioComNetworkParent] {ComModuleSpop:21} Install request completed (not installed)

(Wed Feb 15 18:35:35 CST 2017) WW:WARNING [NioComNetworkParent] {ComModuleSpop:21} Making install request to:

(Wed Feb 15 18:36:35 CST 2017) EE:ERR [NioComNetworkParent] {ComModuleSpop:21} EXCEPTION: {}

java.io.EOFException: null

    at java.io.ObjectInputStream$BlockDataInputStream.peekByte(ObjectInputStream.java:2626) ~[na:1.8.0_92]

    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1321) ~[na:1.8.0_92]

    at java.io.ObjectInputStream.readObject(ObjectInputStream.java:373) ~[na:1.8.0_92]

    at com.trigeo.core.communications.common.ComNetworkParent.writeMessageToCommandChannel(ComNetworkParent.java:778) [lem_core.jar:6.3.1.1083.746087]

    at com.trigeo.core.communications.common.ComNetworkParent.sendParentViaCommandChannelForResponse(ComNetworkParent.java:241) [lem_core.jar:6.3.1.1083.746087]

    at com.trigeo.core.communications.common.ComNetworkParent.installRequest(ComNetworkParent.java:166) [lem_core.jar:6.3.1.1083.746087]

    at com.trigeo.core.communications.common.ComModule.autoInstall(ComModule.java:409) [lem_core.jar:6.3.1.1083.746087]

    at com.trigeo.core.communications.common.ComModule.setUp(ComModule.java:266) [lem_core.jar:6.3.1.1083.746087]

    at com.trigeo.core.communications.spop.ComModuleSpop.run(ComModuleSpop.java:151) [lem_core.jar:6.3.1.1083.746087]

    at java.lang.Thread.run(Thread.java:745) [na:1.8.0_92]

    at com.trigeo.util.TriGeoThread.run(TriGeoThread.java:52) [lem_util.jar:6.3.1.1083.746087]

(Wed Feb 15 18:36:35 CST 2017) WW:WARNING [NioComNetworkParent] {ComModuleSpop:21} Install request completed (not installed)

====End===========

 

Any ideas?


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