I just did a test run of the product. Can you provide additional information - how are you attempting to install - VM Ware? Hyper-V ? I installed the virtual appliance in VM Ware, you do the initial configuration of the IP address and password via the VM console, then you can reach it by IP address in a web browser. If you are still having issues, give me a little more info, and I will try to push you in the right direction.
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