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LEM / RHEL7 - No Log Data

Hello,

 

Background

We are just rolling out LEM (6.2) and have hit a speed bump while configuring our Linux infrastructure for LEM.  After installing the linux agent on a RHEL 7 box (first one we've tried, and our current standard), I configured the connectors for that node via the LEM console. I was also mindful to reference appropriate log locations. Most are set to use alerts and nDepth. At least one is just set to alerts.

 

However, unlike our syslog hosts and Windows agents, I have yet to see ANY log data with the exception of the agent restart process.  On my firewall, I can verify I see the the connection from host to lem (port 37892) is torn down when I stop the agent and rebuilt when I restart it.  I tested with both security events and installing a package via Yum.

 

Please see the node configuration in this screenshot...

 

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LEM Console - Linux Agent.png

 

Note only Agent start and Agent stop events are passed.  Running user is root.

 

Digging Deeper

lsof shows that the java process 24734 has /var/log/yum.log open:

 

java      24734 24862    root  154r      REG              253,0       101  134296534 /var/log/yum.log

 

Using ps, verified that pid 24734 is indeed the agent:

 

root     24734  1.8  4.0 1740876 158000 pts/0  Sl   16:26   0:08 /usr/local/contego/ContegoSPOP/../ContegoSPOP/jre1.7.0_80/bin/java -Djava.library.path=6.2.0\\lib -Dlogback.configurationFile=jar:file:6.2.0/jars/lem_agent.jar!/logback-agent.xml com.zerog.lax.LAX /usr/local/contego/ContegoSPOP/SWLEMAgent.lax /tmp/env.properties.24734 "-lf" "/usr/local/contego/ContegoSPOP/agent.log"

 

This host is not running SELinux, which is configured to be "disabled" and has been verified with getenforce.

 

On my firewall (ASA running 9.4.x, I've allowed TCP/37890 (Install) and TCP/37892 (Secure connection).  With my log level set to Debug, I do not see any errors/blocked connections.

 

Testing

As mentioned above, I tested with both security events and installing a package via Yum. I've also configured a filter that shows me an resources from both the ip address and the hostname of the node.  The results are the same.

 

I'd appreciate any guidance that could be offered.  I'm sure I missed something simple, but it's not at all obvious to me... Thanks in advance...

 

Brett

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